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Email Blacklist / DNSBL Monitoring

Our Email Blacklist (DNSBL) Monitoring service will ensure the IP of your mail server has not fallen into one of the major DNSBL (DNS-based Blackhole List) blacklists.

Email blacklist check is vital for your business because if your server is blacklisted, spam filters might block some or all of the emails your servers send out.

Our Blacklist Monitor Features

  • Instantly checks up to 82 different blacklists

    You can choose a few of the lists or all of them. When we detect that your IP has been blacklisted in a specific list, you can later remove that list from the check until you manage to get your address removed from it.
  • Detailed reports

    Reports provide you with links and details regarding each blacklist so you can quickly contact the administrators of the lists and solve your problems.
  • Different monitoring frequencies available

    Anywhere from every 30 minutes to every 12 hours.

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What is DNSBL (Domain Name System Blacklist)

DNSBL is a mechanism to identify and list IP addresses associated with spamming or malicious activities. It works by maintaining a list of mail server addresses known to send unsolicited emails or engage in abusive behavior. Email servers and spam filters refer to DNSBLs to check if an incoming email's sender IP is listed. If it is, the email may be marked as spam or rejected altogether.

When an IP address is flagged for sending spam messages, it gets added to one or more DNSBL databases. Each DNSBL has its criteria for listing and delisting IPs. DNSBL monitoring involves regularly checking if your IP address is listed on any of these blacklists to prevent email delivery issues.

How Email Blacklists Work

Email blacklists are similar to DNSBLs but are focused specifically on email servers and domains. These lists contain domains or IP addresses identified as sources of spam or abusive emails. Email providers and organizations use these blacklists to protect their users from receiving spam and other unwanted emails.

Email blacklist monitoring involves checking your domain and IP address against various email blacklists to ensure that your outgoing emails are not being marked as spam by recipient servers. Being listed on an email blacklist can severely impact email deliverability and may cause legitimate emails to end up in recipients' spam folders.

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Benefits of Email Blacklist Monitoring

Improved Email Deliverability: DNSBL and email blacklist monitoring services are crucial in maintaining good email deliverability. By actively monitoring and identifying if your IP address or domain is blacklisted, you can take immediate action to rectify the issues and prevent your legitimate emails from being marked as spam.

Safeguard Reputation and Credibility: Being blacklisted can harm your organization's reputation and credibility. Customers and partners may lose trust in your emails if they consistently end up in spam folders. Monitoring services help protect your brand's reputation by promptly addressing any blacklisting issues.

Quick Detection and Response: Monitoring services provide real-time alerts when your IP address or domain gets blacklisted. This allows you to take immediate action to investigate the cause and initiate the delisting process, reducing the potential negative impact on your email communication.

Prevent Revenue Loss: For businesses heavily reliant on email marketing and communication, blacklisting can lead to significant revenue loss. Monitoring services help minimize the downtime caused by blacklisting, ensuring that your emails reach their intended recipients promptly.

Enhanced Security: Regular monitoring of blacklists can also serve as an early warning system for potential security breaches or email abuse within your organization. Identifying unusual or unauthorized email-sending activity can help you detect and mitigate security threats.

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How WebSitePulse's Blacklist Monitoring Works

  1. 1. Setup and Integration

    Our email blacklist monitoring service offers an easy setup process. Sign up for the service and follow the steps. Don't hesitate to contact our 24/7 live customer support if you have any questions.
  2. 2. Regular Monitoring

    Once the setup is complete, the monitoring service continuously checks the user's IP addresses against multiple DNSBL and email blacklist databases. The monitoring intervals may occur at predetermined intervals from every 30 minutes to every 12 hours.
  3. 3. Alerts and Notifications

    When the monitoring service detects that your mail server has been in any of the selected IP blacklists, it generates an alert or notification to inform you immediately.
  4. 4. Investigate and Remediate

    Upon receiving the alert, you can investigate the cause of the blacklisting for each blacklisted IP address. It may involve identifying and rectifying spamming incidents, compromised email accounts, or other security breaches.
  5. 5. Reporting and Analytics

    We at WebSitePulse provide detailed reports and analytics, giving you insights into the frequency and causes of blacklisting events of your mail servers. These reports can help users identify patterns, take preventive measures, and improve overall email deliverability and sender reputation.

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Frequently Asked Questions

  1. How does email blacklist monitoring differ from DNSBL monitoring?

    Email blacklist monitoring focuses specifically on monitoring blacklists related to email servers and domains, whereas DNSBL monitoring includes a broader scope of IP address blacklists.
  2. What is RBL?

    RBL stands for "Real-time Blackhole List" or "Real-time Blacklist." It is a DNS-based system that identifies and lists IP addresses associated with spamming or other malicious activities. RBLs are primarily used to combat email spam and prevent unsolicited emails from reaching users' inboxes.
    The concept behind RBLs is straightforward: when an IP address is identified as a source of spam or malicious activities, it is added to a blacklist maintained by the RBL provider. Email servers and spam filters can query these RBL databases to check if an incoming email's sender IP is listed. If the IP is found on the RBL, the email may be flagged as spam or rejected altogether.
  3. What are the common consequences of being blacklisted on DNSBLs or email blacklists?

    The consequences of email server blacklisting include email deliverability issues, emails sent to spam folders, reduced open and click rates, damage to sender reputation, decreased email engagement, increased complaints, loss of business opportunities, delayed communication, difficulty in delisting, and reputation damage beyond email.
  4. Why do Domains Get Blacklisted?

    Domains can get blacklisted for various reasons: sending unsolicited emails (spam), high complaint rates, malware or virus distribution, phishing and fraudulent activities, compromised email accounts, poor email authentication, bulk emailing without permission, high bounce rates, massive email volume, non-compliance with anti-spam laws, persistent sending to inactive email addresses, engaging in email harvesting, sending content violating policies, known spamming history, and others.
  5. How to Avoid Blacklisting?

    Some of the best practices to help you avoid blacklisting are permission-based email marketing, providing an unsubscribe option, monitoring email sending frequency, authenticating your emails, maintaining good list hygiene, avoiding purchased email lists, responding to complaints promptly, monitoring server reputation, implementing rate limiting, check for malware and compromised accounts, avoid content triggers, comply with anti-spam laws, use a reputable email service provider (esp), monitor blacklists, delisting process, test emails before sending.

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Monitoring Monitoring

  • 24/7 remote monitoring Monitor virtually any TCP/UDP service and device connected to the Internet.
  • Monitoring interval up to every 30 minutes Monitoring intervals can be set up from as often as each 30 munutes to once a day
  • Redundant global monitoring network with failover All monitoring locations of our Global network are monitored for availability and connectivity; if any of them fails or loses connection to the Internet, all monitoring processes are automatically transferred and start to perform from another monitoring location which is fully functional at that time.
  • Configurable downtime periods If you have scheduled maintenance windows, configure time periods for each target during which monitoring will be automatically suspended and then automatically resumed at the end of the period to avoid unnecessary alerts.
  • Custom time zone for every target Select specific time-zone for every target based on its location or your preferences; all timestamps for this target are shown in its time-zone.
  • Suspend/activate monitoring at any time Manually suspend monitoring of any or all targets and manually resume monitoring when needed.

Alerting Alerting

  • Multi-media alert notifications Alerts can be delivered via email, text message (SMS), voice call, instant message, IOS or Android push notifications, SNMP traps or HTTP requests.
  • Advanced alert escalation schedule Receive alerts only for specific error types or after a specific number of failures; select the number of failure notifications to be sent if the problem continues; alert cycles - restart the alert cycle if a target is down for too long.
  • "Do not disturb" periods Time periods during which no alerts will be sent to the contact.
  • Custom alert contents Different alerts for different errors; custom alert sender; custom message length; custom message contents with target-specific tags of information.
  • Custom time zone for every contact Select specific time-zone for every contact based on its location or your preferences; all timestamps for this contact are shown in its time zone.
  • Target dependency rules for alerts optimization Create custom dependency rules for each target to modify the alerts behavior based on the current status of one or more targets. For example if a target depends on another one that is currently down, no alerts will be sent for the first one, avoiding unnecessary alerts.
  • Multiple voice and SMS gateways For better and faster alert delivery, we maintain multiple SMS and voice gateways; when creating or editing an alert contact, you can test and choose the best gateway for each voice or SMS contact in your account.

Reporting Reporting

  • Detailed real-time reports Variety of online reports containing up to the minute details from multiple monitoring locations including the latest checks made; reports include daily, weekly and monthly summaries, uptime/downtime, average response times by day and week, status history by month; reports can be emailed to one or more email recipients in your account or can be displayed publicly on your website or on another domain.
  • Response time breakdown Details for DNS, connect, redirect time, first byte and last byte times.
  • Timestamps in local time-zone As each target has its own time-zone, all reports are shown in the target local time-zone.
  • Download raw monitoring data The raw logs are available for download in various formats (XML, CSV, TXT), which then can be used to create your own reports.
  • Advanced real-time APIs Your applications can connect to our system and get real-time data about a monitored target.

See details for the common features that you get with any WebSitePulse service

What our clients say...

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