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Notification contacts
These are the contacts that will be alerted in case a problem is detected with your servers. Currently we support the following notification methods:
Email - The email contacts can receive alerts and reports by email. They can be used for regular email accounts, email to cell phone, email to SMS, email to pager, and any other devices with an email account.
SMS - SMS (Short Message Service) is a text message that can be sent to almost any cell phone or other wireless device in the World. This notification service is provided directly through our multiple SMS gateways. The SMS notification contacts cannot receive reports or have individual login for access to the account. Every alert to these numbers will be charged additionally and will be billed to your monthly invoice. The majority of the wireless networks will be charged at US$0.10/SMS, but some may be more or less expensive.
Voice Call - The voice call contacts will receive an alert by a phone call. A human voice will announce the details of the error based on your customization of the alert message for each individual voice contact. These contacts cannot receive reports or have individual log-in for access to the account. Each call to these numbers will be charged at the current rate, billed to your monthly invoice. This notification service is currently available for US, Canada and UK phone numbers.
Instant Messenger Contact - The Instant Messenger contacts may receive alerts in the form of an instant message at their favorite messaging software. Currently we support Yahoo! IM, MSN, ICQ, Jabber, Skype and GTalk. These contacts cannot be configured to receive the WebSitePulse.com reports. Alerts to the Instant Messenger contacts are free.
Numeric Pager - The Numeric Pagers will receive alerts in numeric codes, each representing specific error. There are default codes, which you can modify to your preferences. The Numeric Pagers cannot receive reports or have individual log-in for access to the account. Every alert to these numbers will be charged at the current rate, billed to your monthly invoice. This notification service is currently available for US, Canada and UK numeric pager numbers.
URL - The URL contacts will open a specific page in case of an alert event. This could be used to perform any other action that can be triggered by opening a specific web page like rebooting your server or updating a log file.
SNMP contact - A SNMP trap will be sent to the configured server.
Similar topics
Knowledge base
- Notification Limits
- Notification Limit Reached Alert
- Location Correlated Notification Level
- Error confirmation
- Contact name
Howtos
Glossary
Frequently asked questions
- How to set Android and iOS notification contacts
- How do I know my website is operating correctly again?
- Can WebSitePulse.com notify multiple contacts upon a failure?
- What does it mean when my contacts are notified that my system is down?
- Can I pay for the Service by check?
