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How to Improve Your eCommerce Checkout Page to Increase Sales?

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Last updated February 12th, 2019 by Manan Ghadawala in

How to Improve Checkout Page for more Sales

If you are running an eCommerce store, you might be knowledgeable enough about how important each page on your website is to bring up the increased sales number each time. Every page on the website has significance, be it the products category page or the product details page. Every page is equally important to convert a visitor into a customer.

While some may not like the things in your store, no matter how elegant they look, they look forward to the checkout page at that time. But, hey! Viewers checking out from your website does not mean that you have lost the deal entirely. You can still get the ball in your court.

A well-designed and structured checkout page can bring the viewer back to shop from your website; stay calm! Today, we will be reading how you can improve and optimize the checkout page on your eCommerce store to increase the number of sales.

Improve your website design

Think of why users would want to leave your online store. Are the products not displayed well? Is the design not compelling enough to please the customers? Are the product details unclear? If, after working on these concerns, you still get to see that people are opting more for the checkout page, think of this as a different opportunity to turn them in. Consider the reasons, if there are any of the above, and try to improve on those reasons first of all.

If, after working on these concerns, you still see that people are opting out more for the checkout page, think of this as a different opportunity to turn them in.

Consider the following points to enhance your checkout page design for effective sales:

Let them visualize the checkout flow

While making everything user-friendly, try applying it in the checkout process. If everything seems too bulky to fit on one page, then create graphical indicators showing how far the shopper has reached. Create checkout buttons to ease the shopper and add them to the beginning and end of the page.

The longer they spend finding the details, the higher the probability they will return to the shop.

Show them it's safe and easy

A shopper will only want to purchase from your online store if they are assured that the website is secure for them to enter their bank details. Include all the card logos that you can accept as payment modes. Also, include the security seals on the top along with the banking logos.

Also, allow the shopper to create an account after checkout, i.e., ask for their details once they are done shopping. This will encourage them to shop more, which in return will increase your sales.

Let them continue shopping from the checkout page as well

Moving to the checkout page does not mean the deal is closed already. You never know if the user would have liked the product that was three pages back and would want to purchase that. Encourage them to do so. Give shoppers an option to save their cart details and access it at any point. Make the cart option visible on the checkout page as well.

A better way can be prompting them reminding that they have an item left unpurchased in their cart, which might trigger their minds to hit the purchase button.

Create a continue shopping button on the checkout page. Try placing it differently above the checkout page and make sure to differentiate their colors. The colors of both buttons should be very different, not even a contrasting shade but a different color altogether. For example, Different colors play different roles as per functions. Let it be evident in the viewers' minds, and it will help avoid the mistake of clicking the wrong buttons.

Add the options to save and to email the cart

You might like ten things but budget to purchase only seven; won't you want to keep the products aside for yourself to buy when you visit next time? Your online store should offer shoppers an option to save their cart and even add more to the cart if they want to.

Moreover, it also happens that the shopper wants to print the shopping details for several different reasons, such as getting the bill signed for reimbursement from the office, getting tax benefits, and many other reasons. It would be quite convenient if the shopper could print or email the shopping details.

It will help the shoppers if you add the options to save & add to cart and email & print the cart on the checkout page.

Make sure the transaction is flawless

Nobody likes it when they click on the next step of the checkout process, and something goes wrong, causing them to have to start all over. If you don't provide a flawless checkout transaction process, you may lose many customers.

There are many web transaction monitoring services out there that will alert you as soon as a failure occurs so you can address the issue before losing more customers.

Optimize the page and the product details

Well, the checkout process is designed to perfection. Now what? You need to optimize your checkout page to become a sales booster. The design is all fine, but you still need to add details to enhance the shopper's cart experience. Optimizing the details is as important as the design of the page.

Here, we mention some points that might help you optimize the checkout page and boost the sales quotient.

Show the product details and shipping options

When we purchase something, we pay attention to every minor detail of the product to ensure that we bought the correct one. It is always helpful to get a glimpse of our order along with all the details before we make the final card swipe. Consider adding the ordered product details on the checkout page to let the customer confirm all the features they want in the product.

Furthermore, listing the shipping methods is important when dealing with an eCommerce website. Customers must know if you provide delivery in their area before placing the order. Don't make them plunge over the products and tell them that you won't deliver to their area or you don't have the relevant shipping facility. By streamlining this process and delivery optimization for the drivers, you can manage deliveries better and provide a smoother customer experience. Add the shipping methods and details close to the checkout page, easing the shopper's purchase process.

These two are some critical points to cover before a customer checks out of the online site so that the online store gains the utmost trust and interest of the user for shopping.

Allow update or remove from cart option

Well, the customer does like that dress, but now they find another dress even prettier than the one already added to the cart. Let them make changes to their choices. Let them remove a product from the cart if they want or update the correct one.

Also, recommending similar products based on the client's taste will benefit from increasing the purchase. Always consider adding a scrolling display that shows a product range similar to the customer's, which he may like, and hit on the purchase. Keep the option of displaying similar products on the checkout page, which may also tempt customers to make another purchase.

The customer is the king, and they will stay for a long time if they find an excellent store, which builds up trust and fervor in them for shopping.

Wrapping up the value

When dealing with eCommerce, you need to consider the product's proper display. However, display and design are not the only factors that can increase sales. As you move further with the trend, optimize your checkout page and conversion strategies.

Furthermore, applying the techniques is not enough; you must test and check if what you used is functioning well.

Also, it would help if you considered seeking assistance from an experienced professional who has knowledge of all the tactics and applications that will help you boost your business numbers.

Manan Ghadawala

Manan Ghadawala, the founder of 21Twelve Interactive — one of the proficient WordPress development companies in India and the USA, supports his clients with all the WordPress needs worldwide. He is an eager and composed performing director for his team and his clients.

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